A PLATFORM YOU CAN DEPEND ON

Transact provides a consistent, dependable standard of service that our advisers and their clients have come to expect. And now more than ever, investors need a safe, secure platform on which to manage their portfolio.

Transact has over 20 years’ experience and remains a reliable choice for advisers, now and into the future.

Top-rated in independent research

Transact is consistently rated the top UK platform for ‘overall satisfaction’ by UK advisers.

For 11 years running, in two significant annual industry research studies by CoreData and Investment Trends, Transact has been rated top among all UK platforms on a range of criteria that drive adviser satisfaction – such as service, platform features, support, investment range and more.

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Investment Trends - Adviser Technology Report 2020

Investment Trends Leaderboard 2020

Top 3 platforms in each service area1st2nd3rd
Overall satisfactionTransact (87%)Parmenion (82%)Standard Life Wrap (73%)
Adviser support services overallTransactParmenionTrue Potential
Contact centre overallTransactParmenionElevate
Administrative accuracyTransactParmenionStandard Life Wrap
Investment capabilities overallTransactStandard Life WrapTrue Potential
Ease of use / navigationParmenionTransactTrue Potential
Value for moneyParmenionTransactAJ Bell
Quality and effectiveness of client reportingParmenionTransactTrue Potential
Integration with advice software True PotentialTransactStandard Life Wrap
Client portal / loginTrue PotentialParmenionTransact
Adviser business reportingTrue PotentialParmenionTransact
Demonstrating value to clientsTrue Potential ParmenionTransact
Calculators and modelling toolsZurichTrue PotentialStandard Life Wrap
Level of fees / chargesParmenionAJ BellAviva Wrap

 

Transact received the highest overall adviser satisfaction score for the 11th year running.

Transact topped 21 of 33 service categories, featuring strongly in all but one category.

Source: Investment Trends Adviser Technology Report 2020
CoreData - Investment Platform Study 2020

CoreData Leaderboard 2020

Industry PeersGoldSilverBronze
Transact3083
AJ Bell502
Nucleus065
Standard Life (Wrap and Elevate)032
Old Mutual Wealth026
Aviva Wrap002

 

Transact retained the title of Overall Best Platform in the industry in 2020 and held our position as Best Large Platform.

Transact received the top rating in 30 of the 46 metrics surveyed (versus our main competitors). These included:

  • Functionality
  • Product and Investment Range
  • Service
  • Support
  • Reporting Capability
Source: CoreData Investment Platform Study 2020

 

Financially strong and secure

Even in the current environment, Transact continues to be a profitable, financially stable and secure platform. Our financial reserves provide a level of security to clients and advisers that mean we can be depended upon for the long term.

Transact has also received an ‘Excellent’ rating for our financial performance for six consecutive years in the FinalytiQ Advised Platform Report (2014-2019).

“The case for scalable, profitable and efficient platforms has never been stronger.”

“Transact continues to do things right…facilitating adviser business needs more easily.”

FinalytiQ Advised Platform Report 2019

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Long-term reliability

Despite our successes, we are never complacent and are always looking for ways to improve our service to meet the changing needs of customers.

Our priority is to provide a premium and dependable platform service to UK advisers and their clients. This is our sole focus and we will not be distracted by other business ventures.

 

Latest platform enhancements and COVID support

Advisers and clients faced unprecedented change as COVID-19 sent the world into lockdown. We have worked tirelessly to provide our usual efficient and responsive service. We have adapted our processes to facilitate all our staff to work from home, while still providing you with the same top-rated, reliable service.

Here are some ways you can get the most out of our service:

Upload Documents

Submit documents electronically via TOL, avoiding the cost and delay of sending documents by post.

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Monthly platform releases

Enjoy monthly platform upgrades that include minor tweaks, as well as larger changes such as new products and tools.

Platform functionality

Live Chat and Co-browse

Access immediate help via Live Chat or Co-browse to screen share securely while you speak to us over the phone.

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Online meetings and events

Chat face to face or attend a virtual online event.

View upcoming events

Peer Review and Investor Authorisation

Check your workflow by allowing colleagues to review trades and clients to approve them before submitting.

Find out more

Responsive support

Help provided typically within 12 seconds – so you will never have to wait long to speak with us.

Adviser support

Want to know more?

Discover how we can continue to support your business, or find out more about any of our platform features

020 7608 5350     salessupport@integrafin.co.uk

 

This advertisement is for use by professional advisers only. Unless stated otherwise, any opinions expressed are our own or based on our interpretation of relevant rules and regulation in the UK. The content is for information purposes only and does not, and is not intended to, constitute professional advice. (M237)