Season 1: Episode 35

Duration: 31 mins 

In this episode of the Transact Podcast, Tom Phillips, Integrations and UX Manager at Transact, speaks with adviser Francois van der Merwe about how small and medium sized firms can make better use of AI, data and APIs without needing a dedicated IT team.

Together they explore:

  • why smaller advice firms may be uniquely positioned to benefit from AI

  • how AI powered workflows can help reduce administrative tasks

  • the role of APIs and open data in creating more connected advice businesses

  • practical uses of AI, from automated reporting to workflow management

  • how technology can strengthen compliance processes and operational efficiency

  • the importance of balancing AI capabilities with human judgement and

  • the common pitfalls firms should avoid when implementing new technology.

Throughout the episode, Francois shares real world examples from his own business, including how he has used AI to automate reporting, build personalised workflows and create systems that free up more time for client relationships.

Whether you’re already embracing AI or simply curious about where to begin, this episode offers actionable ideas for harnessing the power of AI to improve the way you and your business operate.

To stay up to date with the latest industry developments, don’t forget to subscribe to the Transact Podcast on Spotify and Apple Podcasts and follow us on LinkedIn and X.

This podcast is provided for advisory professionals only. This podcast is for general information purposes only and does not constitute financial, investment, or legal, regulatory, tax or any other advice. All information is based on our understanding and interpretation of applicable law and regulation, which is subject to change. While we strive to ensure accuracy, we make no guarantees regarding the completeness or reliability of the content. The views of third parties are their own.