Your financial adviser is the first port of call for any questions you may have, but we are also happy to help whenever you need us.
Contacts
For password or login related queries, please call:
020 7608 5350
For specific portfolio queries, please contact your client services team on:
020 7608 4900
For vulnerable clients and additional support
If you require any additional support in relation to a Transact portfolio that you or a family member hold with us, please let us know. You can get in touch with your dedicated regional support team, whose details can be found on any correspondence we send you. Alternatively, you can call our Reception on 0207 608 4900.
Our lines are open Monday to Friday, 8am to 6pm (excluding bank holidays). Calls may be recorded.
You can write to us at:
Integrated Financial Arrangements Ltd
4th Floor, 2 Gresham Street, London EC2V 7AD
For all other enquiries, please use the form below:
For information on how we use and store personal information, please refer to our ‘contact us’ privacy notice
We recognise that sometimes things go wrong, and we positively welcome feedback.
For full details of our complaint management procedure, please refer to the Transact Complaint Management Procedure or ILInt Complaint Management Procedure.