Transact pays 100% of interest earned on client money to clients – we retain nothing.

This approach is increasingly uncommon in the platform industry where most platforms retain cash interest, creating a cost to the client that isn’t typically disclosed in illustrations.

We are actively lobbying the FCA and the wider industry for better disclosure on cash interest – to make it clear what clients are paying for their investments and to bring disclosure requirements in line with other assets.

To support adviser due diligence, we have completed our own desktop analysis of different platforms and their treatment of cash interest. This is based on our review of publicly available information.

The table below shows the current interest rates payable to clients on their cash holdings as well as the retained interest charges levied by the platform (where it is disclosed). Where it isn’t disclosed, we have used information from the firm’s report and accounts (again if available). We have also included links to the documents we reviewed in the table below. Note that all links to the documents we reviewed were accessed on 15 July 2026, and content may have changed since then.

Some documents are written for customers and advisers; other documents are written for investors. We recognise that it isn’t easy for advisers and clients to find the necessary information, so the table below is our best endeavour at this based on the information that we reviewed.

Note, Aviva have announced a change to their approach. They will start to take a margin on the interest received on client cash. The platform has told advisers that from 17 August, it will remove its 0.35% platform fee on cash but will instead retain a portion of the interest. Similarly, we are also aware that SS&C Platform Solutions (formerly Hubwise) are altering their approach from the 1 August and are moving to retain 25% of cash interest earned. Given their different business and distribution model, we don’t currently track SS&C on the table below.

Please let us know if we have missed anything.

Platform

Published client cash interest rate

Explicit platform charge on cash (same level as for investments)

Platform charge on cash (through retained cash interest)

Is retained interest disclosed?

Is amount of retained interest charge disclosed?

Cash charges disclosed (interest retained)

Cash charges (interest
retained)

Link to source

Transact

3.75%

x

N/A

N/A

0%

-

n/a

Aviva

3.05%

x

N/A

N/A

0%

-

Link 1

P1

3.00%

x

N/A

N/A

0%

-

Link 1

Wealthtime Classic

2.85%

x

N/A

N/A

0%

-

Link 1 & Link 2

Fidelity

2.15%

x

Yes

No

-

Unknown

Link 1

Quilter

2.16%

x

Yes

Yes

1.16%

-

Link 1

Nucleus Wrap

2.03%

x

Yes

Yes

2.13%

-

Link1

Fundment

2.00%

x

Yes

No

-

Unknown

Link 1

Parmenion1

1.88%

x

Yes

Yes

2.00%

-

Link 1

Aegon

1.81%

x

Yes

No

-

Unknown

Link 1

7IM

1.75%

x

Yes

No

-

Unknown

Link 1

Aberdeen

1.68%

x

Yes

No

-

2.51%

Link 1 & Link 2

M&G Wealth

1.89%

x

Yes

Yes

1.66%

-

Link 1 & Link 2

AJ Bell1

1.28%

x

Yes

No

-

2.26%

Link 1 & Link 2

Wealthtime

1.04%

x

Yes

Yes

2.70%

-

Link 1

Note 1: assumes a £25,000 cash balance held in a SIPP

Since 2023 the FCA has issued various regulatory papers concerning how platforms treat cash interest:

  1. In December 2023 the FCA wrote to platform CEOs raising its concerns that many investment platforms were retaining a significant share of interest earned on clients’ cash balances, especially following recent base rate rises. The regulator questioned whether this practice delivers fair value, is clearly disclosed, and aligns with the Consumer Duty. It highlighted concerns about “double‑dipping” (retaining interest while also charging fees on cash), poor consumer understanding, and retention levels not reflecting the actual cost of managing cash. Firms were instructed to review practices, improve transparency, reassess fair value, and cease double‑dipping where it occurs.

    Dear CEO Letter

  2. In December 2025 (CP25/37) the FCA again reminded platforms about the views they set out in their Dear CEO letter from December 2023.

    Consultation paper 25/37

  3.  In June 2026 the FCA published Handbook notice 142 which means that, with effect from 25 September 2026, the manner in which platforms handle cash interest has to be explicitly compatible with the Consumer Duty.  This time the guidance went significantly further than just asking platforms to cease the practice of double dipping, placing greater focus on disclosure and ensuring fair value for clients.  The FCA highlighted that revenue generated from the retention of cash should be reasonable in light of the actual costs of providing the service.

    Handbook Notice 142

  4. In July 2026 the FCA launched CP 26/24: Simplifying Consumer Investment Disclosures, which we await the outcome of. We hope these proposals will go far enough to help clients and advisers understand the charges levied on cash interest to enable a fair playing field across all platforms.

    Consultation paper 26/24

We have summarised the key sections of these documents relating to the treatment of cash interest.

Exerts from FCA papers on cash interest

This table shows the effect of retaining cash interest on a client's portfolio, in basis points, for different cash allocations.

Retained cash interest.svg

Our Treasury Team actively manage cash across multiple banks, improving potential FSCS protection and seeking to maximise the rate of interest that we pay. All interest is paid to clients.

Find out more

Why treatment of cash interest matters

Some platforms charge 10x more on cash

Hear from Transact CEO, Tom Dunbar, as he discusses his views on the industries handling of cash interest, with Citywire's Jack Gilbert.

Watch now

Pulling the hidden interest retention on client cash from the obscurity of the terms of conditions and financial statements will make consumers more informed and able to take charge of their investments in the way that a healthy market deserves.

In the press

AJ Bell expects to keep 2% cash margin...

citywire.com

Rathbones made £87m from cash interest...

citywire.com

Platforms need to up their game on cash

citywire.com

Advised clients don't know platforms keep cash interest

Citywire.com

Titan Wealth retains 84% of cash interest

citywire.com

FCA asks platforms on cash...

FCA cash margin must be Consumer Duty compatible

Citywire.com

Why hoarding cash margin is not just a platform issue

professionaladviser.com

Learn more

Podcast: Cash at Transact and the wider market

In this episode of the Transact Podcast, host Andrew Cullen-Jones is joined by Jane Isaac (Chief of Platform Custody Operations) and Stuart Fleat (Head of Distribution) to explore the role of cash in financial planning. They discuss why cash matters, how it’s managed on platform, and the different options available to advisers —from platform cash accounts and term deposits to money market funds and cash hubs.

Listen on:

Apple  Spotify

Contact

To find out more about our campaign for better cash interest retention disclosure, please speak to your Transact Business Development Manager.

Contact your BDM today